"In industry, meeting deadlines and delivering product quality are the top priorities."

The common denominator behind every order handled by Cofiem: our Sales Administration Department. Mylène, Sales Administration Coordinator, supported by her Sales Administration team, provides practical solutions to the challenges faced by our industrial customers.

The common denominator behind every order handled by Cofiem: our Sales Administration Department. Mylène, Sales Administration Coordinator, supported by her Sales Administration team, provides practical solutions to the challenges faced by our industrial customers.

In a demanding industrial environment, where precision and urgency are part of everyday operations to support customers experiencing production downtime, Mylène and her team serve as the central communication hub, ensuring the smooth processing of every order handled by Cofiem.

Inside Cofiem's Sales Administration Department with Mylène, Sales Administration Coordinator

In a demanding industrial environment, where precision and urgency are everyday realities when supporting customers facing equipment failures, Mylène and her team are the central point of communication, ensuring the smooth execution of every order entrusted to Cofiem.

"My main responsibility is to ensure the smooth execution of the entire sales cycle. I make sure our internal procedures are followed correctly, while also contributing to the continuous improvement of our Sales Administration processes."

Our objective is straightforward: to provide every customer with a reliable solution under the best possible conditions—a reconditioned industrial electronic device that can be seamlessly integrated into their production equipment.

"Once the customer has approved the quotation, the Sales Administration team takes over. We register the order and monitor it through every stage until invoicing."

"The Sales Administration Department manages each order from start to finish. If any issue arises—whether it's a product-related dispute or a delivery delay—we work closely with every department at Cofiem, including Production, Logistics, Purchasing and Finance, to resolve it as quickly as possible."

Cofiem's Sales Administration Team Serving Demanding Industrial Customers

Cofiem supports manufacturers across every industrial sector, but they all have one thing in common: the need for a reliable, reassuring solution capable of responding to urgent situations.

The Sales Administration Department coordinates all internal teams to ensure a fast response, providing reliable reconditioned industrial electronic equipment backed by a 24-month warranty and subjected to two quality inspections before shipment.

"Cofiem is here to meet those challenges by providing deliveries that are both fast and reliable. Product quality is essential—we must deliver equipment that fully meets the customer's requirements."

What Sets Cofiem Apart: Outstanding Responsiveness

"Whether it's our Customer Service team or our Production team, responsiveness is at the heart of what we do. Customer Service provides an initial response within one hour of receiving a request. We can deliver products within 24 hours—or even sooner by arranging dedicated express courier services for immediate delivery. Our Production team can also recondition equipment within 24 hours, and in some cases on the same day, allowing us to restore our customers' operations as quickly as possible."

We understand our customers and the operational challenges that may lie behind every order. It is this commitment from our teams, combined with our responsiveness, that makes Cofiem a trusted partner fully aware of the responsibility it carries in helping manufacturers maintain production continuity.